Privacy Policy

At Happy Home Hospital & Rehab – where healing begins, we are committed to protecting the privacy and confidentiality of our patients, families, and website visitors.

1. Information We Collect

We may collect the following information:

• Patient name, contact details, and demographic information
• Medical history and treatment-related information (during admission)
• Enquiry details submitted through website forms or phone calls
• Basic website usage data (cookies, IP address, browser type)

2. How We Use the Information

We use collected information to:

• Provide medical consultation and rehabilitation services
• Process admissions and maintain medical records
• Respond to enquiries and appointment requests
• Improve our website and service quality
• Comply with legal and regulatory requirements

3. Patient Confidentiality

All medical records and personal health information are kept strictly confidential in accordance with applicable healthcare laws and ethical standards. Access is restricted to authorized medical and administrative staff only.

4. Data Security

We implement reasonable administrative and technical safeguards to protect patient information from unauthorized access, misuse, or disclosure.

5. Sharing of Information

We do not sell, trade, or rent personal information. Information may be shared only:

• With treating doctors and authorized staff
• When required by law or regulatory authorities
• With patient or legally authorized representatives

6. Cookies & Website Usage

Our website may use cookies to enhance user experience and analyze website traffic. Users may disable cookies through browser settings.

7. Your Rights

Patients and caregivers may request access to their records or seek corrections, subject to hospital policies and legal requirements.

8. Contact Us

For privacy-related concerns, please contact our administration office directly.